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Social Media Promotions

From time to time, Dazzling Delights South Africa may run competitions, giveaways and other promotional campaigns through our social media channels.

Unless a specific promotional post states otherwise, the terms below apply together with any entry instructions published in that post.

If a promotional post contains specific dates, eligibility requirements, prize details or entry mechanics, those promotion-specific details apply in addition to these terms.

1. Promotion Period

Each promotion opens and closes on the dates and times stated in the relevant social media post.

Entries received after the stated closing time will not be considered unless the promotion is formally extended.

2. Eligibility

Unless stated otherwise, promotions are open to residents of South Africa with a valid South African delivery address.

Entrants must be legally able to participate or, where appropriate, have the consent of a parent or legal guardian.

Employees, contractors and persons directly involved in administering a promotion, together with their immediate household members, may be excluded where reasonably necessary to preserve the fairness of the promotion.

3. How to Enter

To enter, follow the instructions set out in the original promotional post.

No purchase is required unless the promotion expressly and lawfully states otherwise.

Entries that are incomplete, fraudulent, automated, submitted through fake accounts or otherwise fail to follow the stated entry requirements may be disqualified.

Where multiple entries are permitted, the applicable limits will be stated in the promotional post.

4. Winner Selection & Notification

Unless a promotion states that entries will be judged according to specific criteria, the winner will be selected at random from eligible entries after the promotion closes.

We aim to contact the selected winner through the social media platform used for the promotion within five business days after the closing date.

The winner should respond within three business days of notification.

If we cannot verify eligibility or receive a response within that period, we may select an alternative winner.

For your security, Dazzling Delights will never require a winner to provide online-banking credentials, card PINs or account passwords in order to receive a prize.

5. Prizes

The prize is the item, service or benefit described in the promotional post.

Unless required by law, prizes are not exchangeable for cash, store credit or an alternative product at the winner's request.

If a stated prize becomes genuinely unavailable for reasons outside our reasonable control, we may substitute a prize of comparable nature and value, subject to applicable law.

Unless the promotional post states otherwise, Dazzling Delights will cover standard delivery of a physical prize to a valid South African delivery address.

The winner is responsible for providing complete and accurate delivery details.

6. Privacy

Personal information supplied in connection with a promotion will be used as reasonably necessary to administer the promotion, verify eligibility, contact the winner and arrange delivery.

Personal information is handled in accordance with our Privacy Policy and applicable South African data-protection law, including POPIA.

We will not ask entrants to publish sensitive personal information publicly as a condition of claiming a prize.

7. Social Platform Independence

Unless explicitly stated otherwise, Dazzling Delights promotions are not sponsored, endorsed, administered by or associated with Instagram, Facebook, TikTok, X, Pinterest, YouTube or any other third-party social platform on which they may appear.

By participating, entrants acknowledge that the relevant platform is not responsible for administering the promotion, to the extent permitted by applicable law.

8. Fairness, Security & Changes

We may take reasonable steps to protect the integrity of a promotion, including excluding fraudulent or manipulated entries.

If a promotion cannot proceed as intended because of fraud, technical failure, platform disruption, security concerns or another event outside our reasonable control, we may suspend, amend or cancel it where reasonably necessary and lawful.

Nothing in these terms excludes any right or protection that cannot lawfully be excluded under South African law.

9. Contact

Questions about a Dazzling Delights social media promotion can be sent to info@dazzlingdelights.co.za.

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